Construyendo July, 2008
The fifth zero: Zero Defects
Beyond the most diverse natural scenarios where Skanska develops its lines of business, in all these places, it aims at being recognized as the best company for its high quality standards and management values: Zero Losses, Zero Accidents, Zero Environmental Incidents , Zero Ethical Breaches and Zero Defects.
To add a new challenging goal as it is Zero Defects is neither venturesome nor contextless. It is, once again, about aiming at the permanent outperformance in each of our tasks, obtaining a product of excellence for our client. In others words, it is about thinking and conducting for our client, who is a key factor for the success of our present and future businesses. To know him, to get close to his needs and plan together the best way to meet them is our challenge as a company and as a team.